Privacy Policy
This statement relates to our privacy practices in connection with this website. We are not responsible for the content or privacy practices of other websites. Any external links to other websites are clearly identifiable as such. Some technical terms used in this statement are explained at the end of this page.
Last updated: 10 November 2026
General statement
The IPAV fully respects your right to privacy, and will not collect, use or share your personal information in a manner that differs from what is described within this Privacy Statement and within the registration opt-in statement without your prior consent. Any personal information which you volunteer to the Institute will be treated with the highest standards of security and confidentiality, strictly in accordance with applicable data protection and ePrivacy laws.
Who we are
The Institute of Professional Auctioneers and Valuers (IPAV), 129 Lower Baggot Street, Dublin 2, D02 HC84, is responsible for the personal data described in this policy (the data controller). This policy covers our two websites, www.ipav.ie and members.ipav.ie.
You can contact us about your personal data by email at info@ipav.ie, by phone on +353 1 6785685, or by post to the Data Protection Manager at the address above.
Collection and use of personal information
We collect personal data in the following ways.
Visitors to our websites. When you visit www.ipav.ie or members.ipav.ie, our hosting providers record technical details such as your IP address, your browser type and the pages you request. We use these details to run the websites and keep them secure. If you accept analytics cookies, Google Analytics also records how you use the websites, for example the pages you view, the type of device and browser you use and your approximate location. Our Cookies Policy below gives the details.
Members and membership applicants. When you apply for membership on members.ipav.ie, we collect the details asked for on the application form. These include your name, contact details, home and business addresses, date of birth, nationality, licence numbers, employment history, qualifications, the details of your referees and, where they are needed, your accountant and solicitor, the documents you upload, your signature and, if you add them, a profile photo and company logo. We also keep your login details and records of your membership, your payments and your CPD.
As the application form explains, IPAV may carry out checks or searches of public records, such as records of judgements and directorships, in relation to your application. Where an applicant is awarded membership, the contact information provided in the application form will be used for all IPAV correspondence and for IPAV’s members directory. Unless you ask us not to, IPAV lists your business contact details in the Find a Member directory on members.ipav.ie and in published material.
Course applicants. Our course application forms on www.ipav.ie collect the details we need to assess your application. For example, the Higher Certificate application form asks for your name, address, mobile number, email address, gender, date of birth, nationality, PPS number, education history and results, copies of documents such as photo ID, proof of address, your CV and references, and your signature.
Details you must give. The membership and course application forms show which details you must give. If you do not give them, we cannot process your application.
Payments. Card payments on both websites are processed by Stripe. Your card details go directly to Stripe and IPAV does not store them. We keep a record of each payment.
Event and course bookings. Some IPAV services are provided on other companies’ websites: event tickets on ipav.ticketsolve.com, online learning and CPD on ipav.learnskills.ie, and online events on Zoom. Our PSRA CPD bundles and TEGOVA online modules pages take you straight to the course catalogue on ipav.learnskills.ie. When you visit, book or sign in on one of these websites, that service collects the details it needs, such as your IP address, and may set its own cookies. Please also read its privacy notice.
Enquiries. When you email, phone or write to us, or use a form on our websites, we use the details you give us to deal with your enquiry.
Use of your personal information
We use your personal information to:
- facilitate communication between yourself and others
- process your applications
- process payments for membership, CPD courses and events
- keep the register of members and publish the Find a Member directory, as described above
- send you IPAV correspondence about your membership, courses and events
- keep records of members’ CPD
- keep our websites working and secure
- find out how our websites are used, if you accept analytics cookies.
Legal basis
Data protection law (the GDPR) allows us to use personal data only where we have a legal basis. We rely on:
- contract: to deal with an application you make, and to provide the membership, course or service you ask for
- legal obligation: where the law requires us to keep or share information, for example financial records of payments
- legitimate interests: to keep our websites and systems secure
- consent: for analytics cookies. You can withdraw your consent at any time with the “Cookie settings” link at the bottom of every page. This does not affect our use of your data before you withdrew it.
Automated decisions
IPAV does not make decisions about you by automated means alone. People at IPAV review and decide on membership and course applications.
Use of third parties to process your personal information
We do not sell your personal data. We share it only with the service providers that work for us, and with others where the law requires it. Our service providers are:
- WP Engine, which hosts www.ipav.ie, and Cloudflare, which protects it from automated traffic
- DigitalOcean, which hosts members.ipav.ie
- Loco Digital, which builds and maintains both websites for IPAV
- Google, which provides Google Tag Manager on www.ipav.ie and Google Analytics on both websites. Google Analytics only runs if you accept analytics cookies.
- Stripe, which processes card payments
- Brevo, which sends emails from both websites
- Microsoft, whose Dynamics 365 system holds IPAV’s membership records. members.ipav.ie sends application and member details to it.
- YouTube (Google), Vimeo, Mixcloud, Google Drive, Issuu and Canva, whose players show videos, podcasts and documents on some pages. They receive your IP address when a player loads.
Transfers outside the European Economic Area
Some of these providers, or their own suppliers, may process personal data outside the European Economic Area (EEA), for example in the United States. When personal data is transferred outside the EEA, it must be protected by one of the safeguards that the GDPR allows, such as an EU adequacy decision or standard contractual clauses approved by the European Commission.
How long we keep your data
We keep personal data only as long as we need it for the purpose we collected it for, and to meet our legal obligations.
Collection and use of technical information
This website uses cookies. Necessary cookies make the website work. With your consent, we also use Google Analytics cookies to find out how people use the site. Cookies are small files that are placed on your device, for example, on your mobile phone or computer. Please refer to our Cookies Policy below for more information about the use of cookies on our website.
Technical details in connection with visits to our websites, such as your IP address, are logged by our hosting providers. We use them to run the websites, keep them secure and produce statistics.
The IPAV will make no attempt to identify individual visitors, or to associate the technical details obtained with any individual. It is the policy of the IPAV never to disclose such technical information in respect of individual website visitors to any third party (apart from the hosting providers that record it on our behalf and, if you accept analytics cookies, Google Analytics), unless obliged to disclose such information by law. The technical information will be used only for statistical and other administrative purposes, and to keep our websites secure.
Glossary of technical terms used
Web browser: The piece of software you use to read web pages. Examples are Google Chrome, Microsoft Edge, Safari and Firefox.
Cookies: Small pieces of information, stored in simple text files, placed on your computer by a web site. Cookies can be read by the web site on your subsequent visits. The information stored in a cookie may relate to your browsing habits on the web page, or a unique identification number so that the web site can “remember” you on your return visit. Under data protection law, a unique identification number like this can count as personal data.
Your Rights
Under data protection law, you have the right to:
- ask whether we hold personal data about you, and get a copy of it
- have inaccurate personal data corrected
- have your personal data deleted
- have the use of your personal data restricted
- object to our use of your personal data, including where we rely on legitimate interests
- receive the personal data you gave us in a machine-readable format, or have it sent to another organisation
- withdraw your consent at any time, where we rely on consent.
The right to access personal data may be limited in some circumstances by legal requirements. To exercise these rights, please contact us using the methods listed below. Upon your request, we will take reasonable efforts to delete all of your personal data that you have provided to us, though we cannot delete any aggregate or otherwise non-identifiable information derived from your personal data or from your use of our services. If you provide us with any information or material relating to another person(s), you are responsible for making sure that the sharing with us and our further use as described to you from time to time is in line with applicable laws.
If you believe it necessary you may also lodge a complaint about the way we have processed your personal data with the Data Protection Commission. You can contact them through www.dataprotection.ie or by email at info@dataprotection.ie.
Changes to this policy
We may update this policy from time to time. The date at the top of this policy shows when it was last changed.
Contact us by:
Post: Data Protection Manager, IPAV, 129 Lower Baggot Street, Dublin 2, D02 HC84
By email on info@ipav.ie
By telephone: +353 1 6785685
Terms and Conditions
Access to this web site is conditional upon your acceptance of and compliance with the terms, conditions, notices and disclaimers contained in this document (known as "Terms and Conditions"). Your use of, and/or access to, the site constitutes your agreement to the Terms and Conditions.
The Institute of Professional Auctioneers and Valuers (“IPAV”) reserves the right to amend the Terms and Conditions at any time. Since you are bound by these Terms and Conditions, you should periodically refer to them in this document and elsewhere on the site.
Copyright & Trade Marks
Intellectual property and restrictions on use of Content on the Site All information, text, material, graphics and advertisements on the Site (“Content”) are Copyright © IPAV, its suppliers and/or licensors unless expressly indicated otherwise on the Site.
You must not modify, copy, reproduce, republish, frame, upload to a third party, post, transmit or distribute this Content in any way except as expressly provided for on the Site or expressly authorised in writing by the IPAV. Strictly on the condition that you keep all Content intact and in the same form as presented on the Site (including without limitation all copyright, trade mark and other proprietary notices and all advertisements), you may:
(a) using an industry-standard Web browser, download and view the Content for your personal, non-commercial use, or
(b) if you are an Internet service and/or access provider, supply the Content to your subscriber.
You must not use the Site in any manner or for any purpose which is unlawful or in any manner which violates any right of the IPAV or which is prohibited by the Terms of Use.
Trade Marks of the IPAV
All trade marks displayed on the Site are trademarks of the IPAV where applicable or their respective owners. Nothing contained on the Site should be construed as granting any license or right of use of any trademark displayed on the Site without the express written permission of the IPAV or third party owner.
Links
The Site contains hyperlinks and other pointers to Internet web sites operated by third parties. These linked web sites are not under the control of the IPAV, and the IPAV is not responsible for the contents of any linked web site or any hyperlink contained in a linked web site. The IPAV provides these hyperlinks to you as a convenience only, and the inclusion of any link does not imply any endorsement of the linked web site by the IPAV.
Limitation of liability
Under no circumstances (including but not limited to any act or omission on the part of the IPAV) will the IPAV be liable for any indirect, incidental, special and/or consequential damages or loss of profits whatsoever which result from any use or access of, or any inability to use or access, the Site or any Content. You expressly acknowledge and agree that the IPAV does not exert control over users of the Site (including individuals referred to on the Site as guests and experts) and is not liable either for their opinions or their behaviour including any information and/or advice and any defamatory statements or offensive conduct.
Online Services
In order to access our online Members’ area, you must be a paid member of the IPAV and be registered with a password. Members of the IPAV agree:
(a) To provide certain current complete and accurate information as prompted to do so by the Site, and
(b) To maintain and notify us of updates to this information as required to enable us to keep it current, complete and accurate.
In order to access our CPD portal, you must be registered with a password.
Members of the public can register to become a member of the IPAV by completing the online application form and providing the required information and documentation. On receipt of an online application form, the applicant must still go through normal channels to be accepted for membership. Once the applicant was accepted as a member, such person will be issued with a password to enable them to use the online Members’ Area.
You must take reasonable care to keep your password confidential. If you decide to tell someone your Password, they become your Nominee and are subject to these Conditions of Use. We recommend that you do not record your Password. If you do so, you are responsible for keeping any records of your Password secure and protected, and separate from any records of your username.
Payments
You are liable for all transactions carried out by you or by anyone carrying out a transaction with your authority or express or implied consent, regardless of when the transaction is processed to your account.
You should check your statements and records carefully. If you believe a transaction is wrong or unauthorised you should contact us immediately.
Web Site Availability
We will make all reasonable effort to ensure that the Site is available 24 hours a day, seven days a week. However, electronic services are subject to interruption or breakdown. Therefore, access to our web site is offered on an “as is” and “as available” basis only.
Other
The IPAV reserves the right to prevent your further access to the Site or any Content for violating these Terms and Conditions or the law.
The IPAV retains the right to terminate your rights to use the Site or any Content or restrict availability of or to discontinue the Site or any Content at anytime without cause, and without any liability to you.
This agreement will be governed by and construed in accordance with the laws of Ireland. If any provision of this agreement is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the agreement, which will continue in full force and effect.
All rights not expressly granted herein are reserved.
Acceptance of Terms and Conditions
Your use of this web site indicates your agreement to be bound by the Terms and Conditions.
Cookies Policy
The Institute of Professional Auctioneers and Valuers respects the privacy of all visitors to our website. This Cookie Policy outlines our policy concerning the use of cookies on www.ipav.ie. We may update our Cookie Policy from time to time to reflect any changes in technology or legislation which may affect the way in which cookies are used by us and how you as a user, can manage them.
Last updated: 10 November 2026
What are cookies?
Cookies are small text files sent from a website and stored in the user’s web browser while user is browsing a website. When users visit the same website again, the browser sends cookies back to the website allowing the website to recognise the user and remember things like personalised details or preferences. More information about cookies and details of how to manage or disable them can be found on www.aboutcookies.org. Please note that if you choose to opt-out of receiving cookies, you may lose some features and / or functionality of www.ipav.ie.
Which cookies does IPAV use?
When you use the www.ipav.ie website, the following cookies can be set on your device. Our cookie banner lists the same cookies under “Customise” and “Cookie settings”.
Necessary cookies
These cookies are needed for the website to work and to keep it secure. They are always on.
- cookieyes-consent (www.ipav.ie, 6 months): Remembers your cookie choices on this website so you are not asked again on every page.
- __cf_bm (www.ipav.ie, 30 minutes): Set by Cloudflare, which protects this website from automated (bot) traffic.
- cf_clearance (.ipav.ie, 1 year): Set by Cloudflare when your browser passes a security check, so the check is not repeated.
Analytics cookies
These cookies are set by Google Analytics. They are only set if you accept them, by choosing “Accept All”, or by switching on Analytics under “Customise”. If you reject them, Google Analytics does not run.
- _ga (.ipav.ie, 2 years): Set by Google Analytics to tell visitors apart and count visits, so IPAV can see how the website is used. Only set if you accept analytics cookies.
- _ga_DJ0FWLJE3G (.ipav.ie, 2 years): Set by Google Analytics to keep track of your current visit so that the pages you view can be counted together. Only set if you accept analytics cookies.
Cookies on members.ipav.ie
members.ipav.ie uses two necessary cookies: ipav-session (2 hours), which keeps your session, for example while you are signed in, and XSRF-TOKEN (2 hours), which helps protect the website’s forms against misuse. If you accept analytics cookies on members.ipav.ie, Google Analytics sets the same _ga and _ga_DJ0FWLJE3G cookies described above.
Your cookie choices
We ask for your consent before we set analytics cookies. On www.ipav.ie we remember your choice for 6 months, and then ask you again. On members.ipav.ie your choice is kept in your browser’s storage until you change it or clear your browser data.
You can change your choice at any time with the “Cookie settings” link at the bottom of every page, or with the cookie button. If you withdraw your consent on www.ipav.ie, the analytics cookies are deleted.
Advertising cookies
We do not use advertising or targeting cookies.
Other third party cookies
Some pages show videos, podcasts or documents from other services: YouTube, Vimeo, Mixcloud, Google Drive, Issuu and Canva. Vimeo, Mixcloud, Google Drive and Canva players, and the Issuu magazine reader, only load when you press the button to load them. YouTube videos are shown in YouTube’s privacy-enhanced mode (youtube-nocookie.com): the player appears with the page, but sets no cookies until you play a video.
Our PSRA CPD bundles and TEGOVA online modules pages take you straight to the course catalogue on ipav.learnskills.ie, the website of our online learning provider. That website may set its own cookies as soon as it opens. Our cookie banner does not control them.
Once a player or another website loads, the company that provides it receives your IP address and may set its own cookies on your web browser. We do not control the use of these cookies and cannot access them due to the way that cookies work, as cookies can only be accessed by the party who originally set them. You should check the third party websites for more information about these cookies.
Managing cookies in your browser
You can also block or delete cookies in your browser settings. If you block necessary cookies, parts of the website may not work.
Being a member of IPAV has been a game-changer for my career. The support and resources provided have helped me excel in my profession.
John Doe
Real State Agent
Contact IPAV
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