Lettings Administrator/Agent

Employer

Kelly Bradshaw Dalton

Job Description

Kelly Bradshaw Dalton are currently looking for a lettings administrator/agent to join our team in Drumcondra. This exciting role offers the right candidate the opportunity to join a notable estate agency in Dublin who’s been in business more than 30 years.

 

This is a full time position and the successful candidate will receive a competitive salary + generous commission scheme + mileage allowance + mobile phone.

The Letting Agent / Lease Administrator will report directly to the Office Manager and Senior Management Team.

The ideal candidate would have:

Tenant Relations:

 

● Build and maintain positive relationships with landlords and tenants, fostering a harmonious living environment.

●  Address tenant inquiries and complaints promptly, both informal and formal, to ensure resolution in line with company policies.

●  Monitor rent payments and proactively manage rent arrears, including implementing payment plans or initiating appropriate actions for non-payment.

● Conduct regular property inspections to:

● Ensure compliance with health and safety standards

● Identify maintenance or repair needs

● Monitor tenant adherence to lease agreements

 

Essential Skills & Experience:

 

● Proven experience in property lettings, lease administration, or a related customer service role (minimum of 2 years).

● Excellent interpersonal skills and the ability to build positive relationships with tenants, landlords, and other stakeholders.

● Strong organizational and multitasking abilities, with a keen eye for detail.

● High-level communication skills, both written and verbal.

● Proficiency in computer systems and database management.

● Ability to manage sensitive information with the highest level of confidentiality and discretion.

● Experience addressing tenant disputes, rent arrears management, and conducting property inspections.

 

Desirable Skills:

 

● A full clean driver’s license and access to a car are essential.

● Working towards or desire to get a PSRA licence.

● Knowledge of relevant tenancy regulations and compliance requirements.

● Familiarity with the residential property market and letting trends in Dublin.

● Strong negotiation and problem-solving skills.

The Key Responsibilities include:

● Manage the entire letting process, ensuring timely allocation and reallocation of properties.

● Coordinate and conduct pre-tenancy processes, including property viewings and tenant interviews.

● Administer tenancy agreements and ensure compliance with legal requirements, including registering tenancies with the Residential Tenancies Board (RTB).

●  Assist tenants with relevant documentation, including Rent Supplement applications, and advise them on tenancy rights and responsibilities.

● Maintain detailed and up-to-date property and tenant records on IT systems.

More Information & How To Apply

This is an exciting opportunity to join a dynamic team in a well-established estate agency. If you meet the criteria and are passionate about providing a top-tier service in the property letting sector, we encourage you to apply.

 

Job Types: Full-time, Permanent

 

Additional pay:

 

● Commission pay Benefits:

● On-site parking

 

Work Location: In person

Interested candidates can send their CV to emma@kbd.ie

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