Residential Property Manager (Tenancy)
Employer
Job Description
Hooke & MacDonald are seeking an Residential Property Manager to join our dynamic team. This role is pivotal in ensuring exceptional service delivery for clients and requires an individual who will bring a proactive and solution – focused approach while collaborating effectively within a busy office environment. At Hooke & MacDonald, you will be part of a leading agency that values professionalism, teamwork, and excellence.
The ideal candidate would have:
- Licensing:Must possess a relevant PSRA C licence.
- Experience: Minimum of 3 years direct experience in residential tenancy management.
- Legislative Knowledge: Strong understanding of landlord and tenant legislation, RTB regulations, and statutory property obligations.
- Communication Skills: Exceptional verbal and written communication abilities, with strong negotiation skills.
- Technical Proficiency: Proficient in Microsoft Office Suite, particularly MS Word and Excel.
- Client Engagement: Demonstrated confidence in engaging with clients and tenants both in person and over the phone.
- Relationship Building: Ability to cultivate long-term relationships with landlords and tenants.
- Work Ethic: A proactive approach with attention to detail, capable of working independently while contributing to team goals.
The Key Responsibilities include:
- Tenancy Management: Manage all aspects of tenancy administration for landlords, ensuring compliance with lease terms, statutory requirements, and internal procedures. Act as the main point of contact for tenants throughout their tenancy lifecycle.
- Reporting: Prepare and present regular performance reports to stakeholders.
- Tenant Relations: Address tenant inquiries and requests promptly, ensuring high levels of satisfaction.
- Financial Oversight: Track rental payments and manage arrears efficiently, implementing timely follow-up actions.
- Maintenance Coordination: Identify and address maintenance issues, liaising with contractors to obtain competitive quotes and oversee necessary repairs.
- Move-Out Management: Coordinate tenant move-outs and facilitate utility transfers seamlessly.
- Property Preparation: Prepare properties for re-letting in collaboration with the Lettings Team, ensuring readiness for new tenants.
- Performance Optimization: Work towards achieving optimal results in new lettings, occupancy levels, and lease renewals.
More Information & How To Apply
- Term: Full time permanent with 6 months’ probation (the standard probation period )
- Start date: Immediately
- Misc.: Bike to Work Scheme; Travel Save Scheme; Pension, Carpark space, Mileage.
- Holidays: 21 days with 3 days to be taken at Christmas (pro-rata)
Requirements :
- Must have PSRA licence ‘C’ as a prerequisite and have property-related educational qualification.
- Must have use of a car.
- At least 2 years’ experience of Property Management .
- Strong understanding of landlord and tenant legislation, RTB regulations, and statutory property obligations.
- Exceptional verbal and written communication abilities, with strong negotiation skills.
- Proficient in Microsoft Office Suite, particularly MS Word and Excel.
- Good communication skills and ability to multi task.
- Have fluency in written and oral English.
- Strong communication and negotiation skills.
- Proficiency in the standard Microsoft office suite including in particular MS Word and Excel.
The ideal candidate will be working the Property Management team based in the Dublin Office and will have good supports in place.
Please send your CV to Charlotte Doyle, HR Manager – charlotted@hmd.ie
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