Lettings Administrator/Agent
Employer
Job Description
Kelly Bradshaw Dalton are currently looking for a lettings administrator/agent to join our team in Drumcondra. This exciting role offers the right candidate the opportunity to join a notable estate agency in Dublin who’s been in business more than 30 years.
This is a full time position and the successful candidate will receive a competitive salary + generous commission scheme + mileage allowance + mobile phone.
The Letting Agent / Lease Administrator will report directly to the Office Manager and Senior Management Team.
The ideal candidate would have:
Tenant Relations:
● Build and maintain positive relationships with landlords and tenants, fostering a harmonious living environment.
● Address tenant inquiries and complaints promptly, both informal and formal, to ensure resolution in line with company policies.
● Monitor rent payments and proactively manage rent arrears, including implementing payment plans or initiating appropriate actions for non-payment.
● Conduct regular property inspections to:
● Ensure compliance with health and safety standards
● Identify maintenance or repair needs
● Monitor tenant adherence to lease agreements
Essential Skills & Experience:
● Proven experience in property lettings, lease administration, or a related customer service role (minimum of 2 years).
● Excellent interpersonal skills and the ability to build positive relationships with tenants, landlords, and other stakeholders.
● Strong organizational and multitasking abilities, with a keen eye for detail.
● High-level communication skills, both written and verbal.
● Proficiency in computer systems and database management.
● Ability to manage sensitive information with the highest level of confidentiality and discretion.
● Experience addressing tenant disputes, rent arrears management, and conducting property inspections.
Desirable Skills:
● A full clean driver’s license and access to a car are essential.
● Working towards or desire to get a PSRA licence.
● Knowledge of relevant tenancy regulations and compliance requirements.
● Familiarity with the residential property market and letting trends in Dublin.
● Strong negotiation and problem-solving skills.
The Key Responsibilities include:
● Manage the entire letting process, ensuring timely allocation and reallocation of properties.
● Coordinate and conduct pre-tenancy processes, including property viewings and tenant interviews.
● Administer tenancy agreements and ensure compliance with legal requirements, including registering tenancies with the Residential Tenancies Board (RTB).
● Assist tenants with relevant documentation, including Rent Supplement applications, and advise them on tenancy rights and responsibilities.
● Maintain detailed and up-to-date property and tenant records on IT systems.
More Information & How To Apply
This is an exciting opportunity to join a dynamic team in a well-established estate agency. If you meet the criteria and are passionate about providing a top-tier service in the property letting sector, we encourage you to apply.
Job Types: Full-time, Permanent
Additional pay:
● Commission pay Benefits:
● On-site parking
Work Location: In person
Interested candidates can send their CV to emma@kbd.ie
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